Everything about how your personal data is collected, stored, and protected at taka23 is laid out transparently right here. We believe you should have full control over your own information.
Taka23 is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe protecting a member's privacy is not just a legal obligation — it's an ethical one. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept secure.
By using our website or app, you are considered to have accepted this privacy policy. Please read it carefully before registering.
This policy applies to all taka23 services — including Sports Betting, Live Casino, slots games, financial transactions, and all customer support channels.
Our Commitment: taka23 never sells, rents, or misuses your data. Your information stays under your control.
Some information is collected when you open an account on taka23 and at various stages of using the platform. This falls into two categories — information you provide directly, and information collected automatically.
| Data Type | When Collected | Purpose |
|---|---|---|
| Name, Date of Birth | At registration | To verify your identity and confirm your age |
| Mobile Number | At registration and payment | To verify OTPs and complete transactions |
| Email Address | At registration | For contact and account recovery |
| National ID / Passport | For KYC Verification | To meet legal obligations |
| Payment Details (bKash/Nagad number) | For Deposits & Withdrawals | To process transactions securely |
| Address | For KYC Verification | To Verify Identity |
We only collect information that is genuinely necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.
Taka23 uses your information only for specific, legitimate, and transparent purposes. Below is a detailed breakdown of which data is used and why.
Marketing communications: You can opt out of marketing emails or SMS at any time — either through your account settings or by contacting support.
Taka23 uses industry-standard technology and processes to protect member data. Our security framework is multi-layered and continuously improved.
Please note: Never share your password or OTP with anyone. No taka23 staff will ever ask for your password over the phone or chat.
The taka23 website uses cookies and similar technologies. These are stored as small files in your browser to help enhance your experience.
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Deleted at end of session |
| Functional Cookies | To remember your language, preferences, and settings | Up to 1 year |
| Analytics Cookies | To review and improve site usage | Up to 6 Months |
| Security Cookies | To detect fraudulent activity | Up to 30 days |
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent core features such as login and transactions from functioning properly.
As a taka23 member, you have important rights over your personal data — and you can exercise them at any time.
To view the information we hold about you, submit a request. We will provide the data within 30 days.
You can correct any inaccurate or outdated information — through your account settings or by contacting support.
After your account is closed, you may request deletion of your data — unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You can export your data in a standard format (CSV/JSON).
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights support@taka23.wsto send us an email or reach us via Live Chat. We will respond within 30 days at the latest.
Taka23 does not retain your data longer than necessary. How long it is kept depends on the type of data and the purpose for which it was collected.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 years | To comply with financial regulations |
| KYC Documents | 5 Years | To comply with AML regulations |
| Communication Logs | 3 Years | To assist with dispute resolution |
| Betting History | 3 Years | For responsible gaming monitoring |
| Cookie Data | 30 Days to 1 Year | Varies by Type |
Once the retention period expires, data is automatically deleted or anonymized using secure methods.
Taka23 strictly prohibits anyone under 18 from registering or using its services. We never knowingly collect data from minors.
If we discover that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents or guardians may support@taka23.wsto get in touch.
Date of birth is collected at registration for age verification, and a government-issued ID is verified during the KYC process. To learn more about responsible gaming Responsible Gaming Visit the page.
This privacy policy may be updated from time to time due to business changes, new service additions, or legal requirements. We will notify you of any changes in the following ways:
Continuing to use the platform after any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the new policy, you may request to close your account.
Last Updated: January 2026. To view a previous version, please contact support.
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch. Our data protection team is always ready to help.
We typically respond within 24 to 48 hours. For urgent matters, please use live chat.
Your privacy is protected, your data is secure. Register now and enjoy the best betting experience in Bangladesh.